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Who We Are
Our priority is to care for pets as if they are our own, aiming for both perfect haircuts and happy pets. If a choice must be made, the happiness of the pet comes first. We focus on ensuring a positive grooming experience and fostering a good relationship between pets and staff, as grooming is essential for their health.
What will the appointment intake look like when we arrive at BYOP?
At drop-off you will be greeted by our receptionist, and asked a series of questions, including but not limited to- updating your profile information, the type of hairstyle in mind for today's groom (or future grooming goals) and ask you to remove your pups leash and collar.
A grooming assistant will take your pup to the grooming area where he/she will be prepped and skin/coat will be assessed before making their way to the tub. After the bath your pup will be fluffed and brushed out ready for their grooming stylist to start the haircut.
Reception will send you an automatic phone call and text message alerting you that your pup will be ready in 20 mins, which alleviates the time your pup stays in our waiting pens.
What products do you use?
BYOP Grooming Salon and Mobile services use different products for different coat types.
WhyBitchB3: https://www.b3salonproducts.com/whyb3.htm
Iv San Bernard: https://isbusa.com/about-us/
Coat Handler
Quadruped: https://www.quadrupedpetcare.com
Do you pay extra for specialty shampoo/conditioner?
Here at BYOP the Shampoo/Conditioner Combo we use is tailored to your pet's skin and coat needs. There is no upgraded shampoos, just upgraded Packages or Services.
How often should my pet be groomed? (Pt. 1)
*If your concern is about healthy skin and coat- the normal timeline for new skin cell growth is every 21 days. It is important to wash your dog at least ONCE a MONTH to avoid dead cell buildup which can cause infections, hair loss, color/pigment loss, more dander and smells. The longer you wait in between professional baths, the longer it will take to clean the dead skin cell buildup.
How often should my pet be groomed? (PT. 2)
*If your concern is about matted hair- The length and type of coat really play a large factor in this question. The vague answer is, the longer the coat the more frequent you need to get a professional groom.
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In our Salon, we have a receptionist who manages appointment scheduling and client check-ins, grooming assistants who prepare your dog for grooming, and skilled groomers who provide the finishing touches to each grooming session.
On our Mobile Van, we have one skilled groomer who provides one-on-one attention to you and your pet. Our Groomer greets you at the van, takes your desired haircut, bathes, blowdries, brushes and does the finishing touches to each pet in our care.
